Plaudits from our customers
t/a
NPN Enterprises Ltd. VAT Reg No.869 9961 30
Date: Sat, 22 Dec 2007 15:28:52 -0500 Subject: Thank you for order RC2470417 To: customer.services@npnenterprises.com
Many thanks for quick delivery of my order and also thank you very much for including the silcram shade holder, which was extremely kind of you. Best regards and Happy Christmas. Dan B
Date Sat, 22 Dec 2007 13:07:33 +0000 Order RC2489326 Dear NPN Enterprises Ltd, Thank you! I placed an order (internet) about 1pm on 20 Dec. At about 3pm I had a notice of dispatch (but I wasn't sure if I believed it!). My order arrived in perfect condition the next day, 21 Dec. Incredible service. Excellent. Many thanks indeed. Happy Christmas. Martin H
Date: Tue, 18 Dec 2007 10:01:00 -0500
Subject: Order # 17029
To: admin@npnenterprises.com Dear Sir/Madam:
The Cosmos oil lamp chimney arrived in fine shape. Thank you for the prompt service.
Best regards,
Bob G
Subject: Peter Noonan Oil Lamps (NPN Enterprises Ltd) Despatch Note for order ref: RC2127399
Date: Fri, 30 Nov 2007 14:52:14 +0000 Arrived safely and promptly - looks good - thanks D Seed
Subject: Order number RC2179621
Date: Tue, 4 Dec 2007 13:29:09 +0000 To Whom It May Concern.Just to let you know that the above order arrived today, in good order.Thank you for the swiftness of the delivery. Yours Faithfully, Benjamin P.
Subject: Re: Peter Noonan Oil Lamps (NPN Enterprises Ltd) Despatch Note for order ref: RC2427375
Date: Thu, 13 Dec 2007 17:48:27 +0000 Arrived safely. Many thanks for prompt delivery and safe packaging. H Wells
Date: Thu, 13 Dec 2007 17:15:15 -0500
Subject: Order ref: RC2432435 - Thank you
To: customer.services@npnenterprises.com Thank you very much for the excellent service (everything received yesterday). Really appreciated the great effort.Regards,Dan B
12 Nov 2007 10:20:48 -0500 Subject: My Mom's Lamp. Dear Nigel, Just a quick note to thank you once again for all the trouble you went to! Mom's lampshade arrived last week Wednesday and the chimney and tripod arrived today. She was delighted and said to thank you from her too. Best wishes Petro S.
Petro Siebert
7 Nov 2007 08:55:51 I would just like to say that I am appreciative of your prompt delivery - most satisfactory. kind regards Lizzie
30/10/2007 Subject: Re: Identifying oil lamp. Thank you so much. You have helped me several times in the past with new fittings ... it helps if I know what I am asking you for!!!!! Best wishes, Angela
25/10/2007 Hi, I cannot thank you enough for your supurb customer service and commitment. Many, many thanks. Petro
Subject: Invoice No. 16671 Date: Tue, 23 Oct 2007 14:22:37 +0100 Dear sirs, The Aladdin parts and Veritas catalogue arrived today in good order, for which, many thanks. Now I have enough light for me to read the book!Graham B.
19/10/07 Thanks very much. Tony
17 Oct 2007 Thank You very much for all Your attention and care! Carv.
>6 Oct.2007 Received safely. Thank you for your prompt response. Regards. RMG.
28 Sep 2007 13:46:52 +0100 The order has arrived safe and sound. Superb service. Many, many thanks. James G
September 25, 2007 8:21 PM Subject: oval duplex chimney.Many thanks for the swift dispatch and safe arrival of the oil lamp chimney! What wonderful service! Thank you. Best wishes, Eleyne
14/09/2007 Thank you for your reply to my query regarding despatch of my order. My friend has confirmed receipt. Excellent service. Best regards. Colin
16/8/2007 Thank you for the quick and safe delivery of the Opal Dome. We are
very pleased with it.
Kathleen
16/01/2007 After our subsequent telephone conversations and the delivery of a new Chimney for my Oil Lamp, I am very pleased to say that the new glass chimney is perfect. I would just like to add my sincere thanks for all your help in the matter and now my lamp is back on display in its rightful place - looking good. Such wonderful service and will certainly recommend you/your site.Regards Miss R W
15/11/06 Hello, I would just like to thank you for excellent service I have used you many times and always find you to be great.Once again thank you.With kind regards p. mcann
7/11/06 Goods arrived intact today. Many thanks for the prompt efficient service. Cheers for now, Mike G
3/11/06 Item LBH25 safely received - your usual excellent service - many thanks And what an absolutely scrummy shade! H.W
1/09/06 Hi, Just a note to say how pleased we are with the lamp and thanks for the quick delivery! Kind regards Deborah,Grimaud France.
18/08/06 I have bought 3 x off oil lamp shades from you so far, and will doubtless be buying more (item per invoice no.15134 safely received this morning - thanks for fast and efficient dispatch - top service !) H W. Nottingham.
19/06/06 I received the English Round chimney on Saturday. Thank you very much for your advice and help, and understanding. I now have my oil lamp in full order. Yours sincerely James M.
15/06/06 Great service and best of luck with your other customers. Joules
27/05/06 I have just received the item purchased. Thank you for a fast and efficient service. Nina C.
26/04/06 Dear Sir/Madam, Just a note to say that I appreciate the service provided by your company. I know where to come if I need anything of this nature again!Many thanks! Arlene F.
23/02/06 I am writing to express my appreciation for this order just received. Not only is the product outstanding quality and value but the shipping was fast and the packaging looks like it was done by people who really care about the job. It is very refreshing to deal with a Company that stands out by a huge margin for all round professionalism. Hope to deal with you again someday ! Many Thanks,Rob F.
21/02/06 I received the older style tripod in the mail yesterday and it fits perfectly. Got the lamp working with its new shade and it looks fantastic. I can't thank you enough for all of your assistance. It really has been a pleasure dealing with you and I wlll certainly use your company again for any future needs. I will post the newer style tripod back to you this week as promised. Thanks again for your help. Gavin C.
Confirmation of order 31/01/06 at 1057 hrs West Wales,Receipt of goods 01/02 at 1410 hrs Southampton.You should be severely congratulated, just amazing.Regards Simon A
18/01/06 Just a quick note of thanks! I placed the order for two x Lox-on Aladdin chimneys yesterday afternoon. I am delighted, as they arrived this morning and are beautiful! Both of my lamps now look original and I'm sure they'll work even better. Many thanks for your prompt, efficient and courteous service; I'll remember you and will definitely recommend you to anyone else!Regards Graham D
05/01/06 Dear Sirs,I would just like to write to express my thanks and frank amazement at the speed and efficiency of your service. As you can see from the correspondence below, I had two technical queries both of which were answered in glorious detail within minutes and the supports then arrived the following day Š and fitted perfectly!! Martin Y
29/12/05 Hello,Many Thanks for your excellent service on the two Lox-on chimneys. It would be nice if all firms were as efficient as yours. Happy New Year.Roger N.
13/12/05 Hi there!Thank you so much for your advice and the new parts for my Aladdin lamp. It has totally transformed its performance and it?s casting a wonderful glow about our lounge.I'm sure it will make this Christmas that much warmer and more memorable.Thanks again. Andy
02/12/05 Thanks. Arrived safely Thursday evening: very satisfied and ready for any power cuts! PJ
14/10/05 re order no 062850949500 thank for filling my orders so promptly and efficiently - i shall be coming to you for all my future requirements especially as i live in the far north where the wind blow and often snow falls. kind regards Nick
14/10/05 Hi,Just to let you know that my order was received yesterday Thursday 13th Oct 2005. Thank you for such brilliant service.Regards Trevor
23/8/05 Sale No.13530 Many thanks for excellent service. Goods arrived in splendid condition!Kind regards.Jo
3/7/05 Hi Just to say thank you for my order arrived safely yesterday (Saturday) as usual I am impressed with your service.Many thanks. Marion
10/12/04 It`s Christmas, Millions of parcels in the postal system, yet in 2 days, you accept an order, I post a cheque and on Thursday morning the chimney arrives in one piece. I stand back in amazement.Not only is your company VERY helpfull, you dispatched my order and the postal system got it to me in less than 48 hours.Well done NPN Enterprises on your excellent service, and you can quote me on that. Thank you to the helpful lady in the office who`s name I didn`t catch, and thank you for your help. One very happy Jim , Merry Christmas and A Profitable New Year.
6/12/04 Thanks for the Chimneys which arrived today in perfect condition. Great service as usual.Mike
30/11/04 Sirs, We ordered yesterday, you delivered today, two Chimney?s for oil lamps. Yesterday you called us to tell us we were paying too much for our postage and you organised delivery accordingly. Thank you very much indeed, just what we wanted, with incredible efficiency. It almost makes us want to buy more lamps just so we can deal with you. Just love business when it works like this! Bruce.
20/11/04 Dear All,Thank you for the best order and delivery service we have had on the internet!! We ordered it on Sunday afternoon and received it Tuesday morning,well wrapped up and it looks fabulous! ( and it was £20-£30 cheaper than another site we looked at!) Thanks again Sue and Paul
16/11/04 Re: Sale No 12613 Lamp Globe. Dear NPN,Just a note to say thank you for your excellent service and fast delivery. If only all companies could be as efficient as yours! Best regards,Steve Young.
27/10/04 Dear Sir, I emailed you this monday morning, got your reply 2 hrs. later, posted the cheque in the afternoon and was amazed to receive the items this morning(wed.) please accept my compliments and rest assured I will reccommend you to everybody, once again thanks. Yours Faithfully Chas.C
31/08/04 Your Sales No.12399. Tuesday 31st.August. Have received my order for 1N0. Vesta Green Dome, all complete and undamaged. Many thanks for your prompt and efficient service. Regards Ralph W
20/7/04 This is just to confirm that the above order reached me this morning in excellent condition. Not to mention my order for a tulip shade two weeks previously. Many thanks for your helpful and efficient service and I hope to do business with you again in the not too distant future. Sharon P.
4/05/04 Hi Folks, I damaged my oil lamp chimney on Wednesday last and so decided to find a replacement. I had always wanted to complete the lamp with a tulip shade or similar so thought I would check the internet to see if there was something available. Within a few minutes I located your site and found just what I wanted. A quick phone-call to check some measurement details which I confirmed with my lamp. Back to the PC - parts ordered (late morning). To my amazement and pleasure within 24hours the items were received (am) in A1 condition exactly as requested and fit perfectly. My Oil Lamp now looks super and first class, thank you. Thanks and well done on the best customer service that I have experienced for a very long time. Your site was easy to find and navigate to locate exactly what I wanted, thank you. Regards Rob B
26/02/04 Hello, Just to let you know the chimney has arrived this morning which is fantastic as I only ordered it yesterday ! !.I would like to thank you all for your help and advice as it is a perfect fit. It is so nice to find a company so committed to such excellent customer service. A pleasure to do business with I have a feeling I may be back one day. Thanks DeniseE
4/02/04 Dear all, I would like to thank you for your extremely prompt response to my order for a glass chimney for my oil lamp. It arrived safe and sound a couple of days ago or so. I am very impressed with your service.With thanks, Yours sincerely, Jim. Sale No.11927
25/01/04 Dear Sir/Madam, Just to say thank you for the prompt delivery of my order. I have been looking for ages for replacement chimneys for my lamps and happened on your website by accident. Thanks again. Pamela. Sale No.11905
01/12/03 Hi -Dome and mantle arrived safely. Thanks for an excellent service. Sheila
26/11/03 Just to say I received the parts this morning. The wick fits perfectly and the chimney is exactly the same as the original. Many thanks for your very prompt and efficient service. Jon
15/11/03 Dear Peter and Joy, Many thanks for prompt delivery of the Opal Ribbbed Dome, which I received this morning. It is now in place and looks great. Many thanks again. Jean M
15/10/03 Just a note to thank you for your very prompt and efficient service. You have been so helpful and friendly it has been a pleasure dealing with you. Our chimney (ordered on Tuesday) arrived this morning. What a splendid service. Many thanks Graeme
17/9/03 I just wanted to let you know that lamps that I ordered from you over the last couple of months arrived in perfect condition, I use them regularly, especially the Aladdin. The parts that I have been ordering, mantles etc are just for spares in case I need them in the future. The only other comment I can give is that the service that you supply is first class. Mick.R
17/9/03 Thank you for the Aladdin lamp I ordered for my dad Last Saturday it arrived on Tuesday and he is over the moon with it I was looking for spares for the one he already owns before going for that one, it was left to him by my grandma, a plant fell on it and smashed all the glass and after totting the spare parts bill up it was only a little more to buy the new one, I will be looking for some Aladdin lamps for myself when I can afford them I'm also interested in a couple of Davey lamps as they too make lovely ornaments.Once again thank you for an excellent service.Regards.Dennis.R
6/6/03 To all at Peter Noonan
Just wanted to say thank you for the quick service. Order arrived safely this morning.Regards Heidi. Nottingham
4/6/03 Dear Peter,Just wanted to let you know that the oil lamps arrived without a hitch a few days ago, and they are even more beautiful than they were in the pictures. Thank you so much for your web site, and your wonderful service. I will certainly be a regular customer....Harry , Arizona
2/6/03 Thank you for completing and dispatching my recent order so quickly and efficiently. I received everything in good condition, and will certainly order from you again if I ever require anything for my lamps. With best wishes Leo
29/1/03 Shade received. Thanks for replacement, brilliant service! Sue<
4/7/02 I would like to congratulate you on a service that is A1 plus. John N.
17/6/02 Dear all, Many thanks and congratulations. Chimneys and receipt received at one address and lamp to the other all as promised. Refreshing to find such good customer care and efficient service. Peter.
1/5/02 I recently ordered a 20 line comet chimney from you and would like to thank you for the prompt service. The chimney was for a 20 line Ideal Brenner lamp bought in Norway and, in case you ever get asked, the new one is a perfect match for the original. Richard
23.04.02 High standard of service. Dear Sir, Thank you for your excellent service. Sunday -- had broken chimney, Tues -- the light shines bright again. Hope you go from strength to strength. Yours faithfully D.C. Derby UK
25.02.02 Just wanted you to know that the shades arrived in perfect condition, and they turned out to be a perfect fit for my old double student lamp. I was having some restoration done, and I took the shades to my experts for a test fit yesterday. They were impressed with the quality of your work; especially the smooth top edge, weight and color quality (and they deal in originals). Thanks again; I'll be back. Jim USA
14.02.02 Dear all, Thank you very much, the lamps look marvellous. I spent Sunday night, whilst watching the snooker, polishing the main bodies of the lamps. Have to admit they did receive extra polishing. They shall be filed with oil and used. One big thank you for all of your help. Jean C.I.
23.01.02 Peter, Just received the two oil lamps! I haven't lit them yet, but they look great. I am so pleased. Your customer service was excellent. Both are really lovely. If shipping weren't so steep, I would be so tempted to buy the another one! However, I am thankful for the two that I now have. I really appreciate the quality and design. Thank you for your assistance. Take care, Donna USA
05.01.02 Dear Mr Noonan, The chimney arrived safely yesterday in one piece and looks very good on the lamp. Thank you for your helpful and rapid service ! I also found the sheet of care instructions very useful. Once again, thank you for your help - I will certainly recommend you to anyone needing assistance with a lamp. Best wishes Andrew W - Satisfied customer !
24.11.2001 Received oil lamps today, on seeing them brought back a lot of memories of my younger days when on holidays at the grandmothers in Orkney. What would we do not having the internet. A very big thankyou. Robert, Scotland
23.11.2001 Peter: The lamps arrived today in splendid condition thanks to your fine packing job. I couldn't be more pleased. Thank you. Sam, Auburn NY USA
22.11.2001 I just wanted to let you know that I received the Oil Lamp yesterday and it is beautiful. I will keep your web site listed so that I may order from you again in the future. Thanks again. Jan. San Diego CA. USA
21.11.2001 Subject: Very Satisfied Customer, yet again :O) By the way I loved the packaging round my chimney, tell me, was it baked beans or perhaps dogfood, or maybe something exotic like asparagus spears, very clever idea, and obviously worked well. Mustn't chatter any more, but thank you again for being such a lovely Company. Sue, Buckingham, UK
20.11.2001 Thanks for your amazingly speedy despatch of mantles for my Aladdin oil lamp, they arrived this morning. Martin, Farnborough. UK
30.10.2001 RECEIVED LAMP ON MONDAY EVERYTHING OK WITH IT, WAS NOT BROKEN I STILL HAVE TO LIGHT IT , I HAVE TO BUY SOME OIL LAMP FIRST, IT IS BEAUTIFUL. THEY CHARGED ME ANOTHER $19.00 WHEN IT GOT HERE WHY? YOU HAVE BEAUTIFUL LAMPS IF I NEED MORE I WILL ALWAYS ORDER FROM YOU. THANKS CHARMAINE. Apapka, Florida. USA
19.10.2001 The lamps arrived here today. They were both in good condition and they are very nice. My wife was real surprised I can't believe they got here so quickly especially considering all that's going on with the mail these days. Keep in touch, maybe you can set up a lamp store in Key West. I am sure it would be a big hit and you would have a nice place to go to in the winter! Thanks again, Bill. Florida.USA
Home | Aladdin Lamps | Aladdin
Parts & Spares | Aladdin Shades | New Traditional Lamps | Oil
Lamp Parts & Spares | Oil Lamp
Shades
Antiques & Collectibles | Clearance | Plaudits | Ordering | Terms